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Customers Feedback
  We have thousands of customers and just love hearing back
from them. Here are some recent comments we've received.
Please email us your feedback!
5-23-11
To All of You at Rotometals,
I don't know how you folks do it!  I have purchased from you several times now and the result is always the same.  By the time I log off and get up from the computer, you guys have jumped on the corporate jet with my order and delivered it to the Post Office here in Alaska for me to pick up.  Isn't all of that aviation fuel killing your profits?  Which Gulf Stream are you flying?  Do you all have your pilots licenses or just a few?
At any rate, thanks!  I don't know if you do this for everyone or if I am just special (which is my first choice) but you must have the biggest satisfied customer list in the world.  If you ever want "satisfied customer comments" let me know and I will give you one that is as good as your service.
Have a good one and thanks again,
Kevin C
Alaska and parts North
Very Satisfied Repeat and Returning Customer

4-27-11
Absolutely awesome customer service! I placed an order online for reclaimed lead shot for my lead sled at 8:54am on Monday this week and I received shipping confirmation at 9:40am on the same day! That is within 46 minutes of placing the order!  Additionally, I received my 50 pound shipment on Wednesday at 3pm on the same week!  Awesome service and thank you!!! James L, AZ

4-25-11
I just wanted to drop a few lines and let you know how much I like your product and your service.   I have been using your lead hardball alloy for over a year now and I must say how the alloy makes casting large numbers of bullets so much easier.  I tell anyone who asks me to get product from you.  You people blow my mind with the speed of shipping.  Thank you
Harry P
Mufreesboro, TN

12-1-10
WOW. I ordered reclaimed lead shot to use with my "Caldwell Lead Sled" Thursday afternoon and it was at my door, in Louisiana, on Monday morning. For the lowest price, AMAZING  service!
Terry T

11-30-10
Wow you folks give quick service.  2000 miles away and I'll have it on Fri.
 Thank you!
 Steve Y

9-21-10
Aloha, You guys or gals are quick,  I recieved my order here in Kona, HI today,  all was in good shape,   Thanks ,  and when I need more , Your the company I will turn  to,     Thanks again,   Tom

5-14-10
I just wanted to say that your product is great. I ordered 25 lbs of the bullet alloy.  It got here in three days. It casts like a dream. Your website is very esay to navigate around.  I will be ordering more as will my friends.
H. Polny
Murfreesboro,TN

4-8-10
You guys are fantastic!

I took advantage of your Easter Sale, and ordered 240 lbs of pure lead for bullet casting.  I placed my order late (local time - North Carolina) Monday evening, and was shocked to find the lead was delivered today (Wednesday)!  Your service is outstanding.  This was my second purchase from you, and will certainly not be the last.  The quality of the lead has been top-rate both times.

Keep up the great work.


William H

1-11-10

Just like to thank you at Rotometals for your helpful (and quick) service  – all the way to England. I got the ingots today and they look great.Incredible to think that it’s actually cheaper to ship heavy metal alloys all the way across the Atlantic than buying them here (if available at all). I’m very glad to have found you and looking forward to trying some of the super-hard alloy.
Best regards
Jonathan D

1-4-10
WOW! What service and so easy! It almost seemed to good to be true. Free shipping for 60# of lead. Really? Well, it arrived today just as I pictured it, and only two and a half days after I placed the order online. You definitely have a new, loyal customer in me and I will gladly spread the word to all of my Rendezvous and muzzleloading buddies. I have been searching for quite some time for some pure lead to cast balls for my muzzleloader. Keep up the good work and excellent service!

Scott J.

10-29-09
I just received my first order for 25:1 bullet lead alloy from your company.  Your service is great!  I have been away from shooting cast bullets for several years (30+).  Being able to order lead that is already to use for casting without all the hastles of testing hardness and adding tin is fantastic.  I used to use scrap lead and wheel weights when I was in college in the 70's.  This is so much easier.
 
Gary S

I received my first order today.  Two days door to door.  I am absolutely pleased.  Ordering via the Internet was simple.  Receiving an e-mail saying the order had shipped a short time later was surprising and appreciated.  The package was intact; it was packaged well.  Great job by all involved.  I’m glad to be a customer and will recommend RotoMetals to others.
Regards,
Dick K

10-14-09

After examining the product, we are very pleased with the product and your service.
We will be placing additional orders in the future.
Thank you,

Dwayne R

10-5-09

Received my order today.... Damn you guys don't waste time! Thanks, you folks made shopping on line a very nice experience. The guys at Cast Boolits weren't  lying about your service.

thanks again
Daniel B

5-18-09

"Afternoon ", I recieved my order today, at 11:51 a.m.. that was the fastest I've ever recieved anything on order. Thanks for great service, I now know where to order from. Have a nice day there. Sincerely, Burt E

4-15-09
Hello

I just received my order and I am most pleased with your service.Not only was the order acknowledged on line but the items were well packed and received very quickly.
 I will be buying from you again soon.
 Thank You
 David S

4-2-09

Thank-you so much for my last order. The pewter was of best quality melted clean. I used it to cast my first jewelry casting and the piece came out perfect.  I have just placed another order for even more and I will definitely be back for more.
Again thank-you
Nancy S
    Sparks, NV


3-2-09
You guys are the BEST!!!  I have never had to wait more than five days to receive an order and on top of that shipping is free.  I just want to thank you for your great service!
Andrew

2-20-09
Just wanted to pass along my appreciation for a job well done. Mine was a small order, just 75 # of lead alloy but you guys(gals) got it to me in less than 4 days all the way across the country and for a fair price. Great service, fair prices and attentive staff. No wonder you have remained in business for lo these many years. Thanks again, I will be back to buy more and will pass your name along to friends who need your products.
Sincerely,
Gary B

My Lead order arrived today.Thank you for such a timely delivery. If I could get my orders in as fast as you guys were I would still be in business myself. Thank you again. Looking forward to ordering more stock from you in the future.
Sincerely ,
  Kelly F. A

Great service!!!

Ordered on the net on Wed. and it was in my mail box on Fri.  Didn't know the USPS worked that fast.  I was expecting my order some time the end of the next week.

Thanks

Joe c


Hello from Miami,Florida I received the order of INDIUM right on time, and I actually weighed it. IT was exactly 1 kilogram. I will definitely be doing more business with you guys and gals in the future. Rotometals is a business that can be trusted. William of Miami Florida 01/01/2009.


11-27-08
I got the 50 lbs of 30-1 pb/sn and it was fast. My wife stated that there was a box in front of the storm door and couldn't open the door. I knew your package arrived. I will be doing more business with you and I'll talk you up to the guys. -CLeisinger

10-23-08
Thanks so much for the prompt and personal service. Got my 30:1 yesterday. Looking forward to doing business with Rotometals.
Thanks
Jay G
PS LOVe the videos, very helpful!
Jen 9-2-08

Jo & Dwight Miller=
Very Satisfied Rotometals Customer!
8-29-08

Hello
Our kitchen renovation project is finally done!
I have enclosed some pictures to show
the zinc backsplash plus the chalkboard
is bordered in zinc.
thank you for all your help and patience with our
questions.
Sincerely
Earl & Janis R./Canada 6-4-08


Wow. Wonderful resource, you all are. Thanks.5-12-0
8
Doug


BECCARI Bruno 4-4-08 - France
Thanks for the fast transaction

Mark Davis 3-2-08
YOU GUY'S ROCK!!! THE WOMAN WHO TOOK MY ORDER WAS SO HELPFUL AND INFORMATIVE. FAST SERVICE TOO! THANK-YOU

Peresh D 12-28-07
THAT IS FAST SERVICE!
Keep it up guys.

Janice C.12-10-07


I just received my zinc bar. Thanks for the fast service! I found this type of zinc bar product hard to find, but was so happy to get your website from my son. Thanks again.

Joseph P. -11-7-07
This is a repeat order of my first order, and a returning customer. Your customer care and service is great

Barry V. 7-5-07
Wow Thank you for the fast services

Janet M. 5-18-07
Tucson Arizona
Hi,
I promised the woman I ordered the zinc from that I would send a photo when the project was done. So, here it is. We love it! Thank you so much!

Jennifer B. 5-13-07
I really appreciate the swift response to my request for zinc samples- after dealing with Vendors on a daily basis I can honestly say that a timely response is rare in this day and age.



Katherine M. 4-27-07
Thanks so much! You guys have a great company! We ordered our things
yesterday and they arrived today!! Thanks again!!

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